HR Generalist

With over a million customers trusting PayJoy, it’s increasingly important that our apps and services operate with integrity and high availability while keeping our customers' data confidential.

This role
PayJoy is looking for an HR Generalist to help with our local HR needs and create and sustain a welcoming office environment. The Human Resource Analyst is responsible for performing HR-related duties on a professional level and working closely with senior HR management in supporting designated geographic regions. This position carries out responsibilities in the following functional areas: benefits administration, employee relations, on-boarding, recruitment for some roles, affirmative action, and employment law compliance.  We are also looking for someone who will be responsible for our office management, including ordering supplies and being the main point of contact for any maintenance needs. This person will be the focal point for our CX hub.


  • Acts as an HR representative in the Mexico office, working closely with the Latam HR Manager to implement programs and procedures.
  • Functioning as the local point of contact for Mexican HR initiatives and guidelines.
  • Research and resolve issues according to defined scope and in alignment with local and regional legislation.
  • Manage and enhance the new hire experience and culture engagement activities.
  • Lead or participate on project teams to develop and execute new policies, programs or tools within the company.
  • Help with local recruiting specially CX positions.
  • Manage all office related subjects. 
  • Qualifications

  • 3-5 years working in HR as a generalist
  • Bachelor degree
  • Experience in startups or globally-dispersed companies a plus
  • Ability to adapt to a fast-growing company and coordinate with HR colleagues around the world 
  • Strong analytical and problem solving skills
  • Fluent English 
  • Benefits

  • Company-funded health insurance for employee and immediate family
  • Company holidays
  • 15 vacation days (20 at 3rd year)
  • unlimited sick leave Annual fitness benefit ($500USD)
  • Annual professional development benefit ($2,000USD)
  • International travel benefit ($2,000USD)
  • Christmas bonus 20 days
  • Vacations 15 days
  • Vacation bonus 50% $2,000 MXN / monthly pantry vouchers
  • Phone finance benefit
  • About PayJoy
    PayJoy's mission is to deliver access to credit to the next billion people in emerging markets worldwide. Our unique mobile locking technology gives customers the ability to afford their first smartphone on credit, using the phone itself as collateral, and then provides further access to credit to help weather life's unexpected financial surprises and climb the ladder of economic well-being.

    Founded in 2015, today PayJoy has reached millions of customers in a dozen countries around the globe, including Mexico, Brazil, India, Kenya, and South Africa, and is on a strong growth path with support from major industry partners to bring credit to millions in the near future.

    PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

    PayJoy Principles
    Finance for the next billion * Ownership * Break Through Walls * High-Bandwidth Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity

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