Program Analyst

With over a million customers trusting PayJoy, it’s increasingly important that our apps and services operate with integrity and high availability while keeping our customers' data confidential.

As a Program Lead, you will work with highly skilled cross-functional teams to support in the deployment of new initiatives from ideation to launch, driving success through the product lifecycle framework, and being part of an innovative and collaborative environment.

You will work with partners as necessary to integrate systems and data quickly and effectively, regardless of technical challenges or business environments. The successful candidate will have experience supporting “from zero to one” initiatives, and gathering on-the-ground learnings to iterate and improve the new products to achieve market fit. You will have knowledge in multiple technical areas and will be working directly with our Product, Business Intelligence, and Engineering teams. 


  • Support the implementation of strategies and projects focused on the acceleration of growth efforts in Mexico through data-driven insights, processes analysis and cross-functional execution 
  • Work with partners as necessary to integrate systems and data quickly and effectively, regardless of technical challenges or business environments
  • Proactively collaborate with Product Management to solve conflicts around resources, schedules, risks, scope and other program-level issues
  • Define key metrics to track and provide visibility to all stakeholders on a regular basis
  • Requirements:

  • BA/BS in Engineering, Business Management, Project Management or related field
  •  Minimum of 1-3 years of program management and/or product management experience with an emphasis on cross-functional projects
  • Experience working in the telecom industry
  • English language proficiency is required
  • Skills and Desired Qualifications:

  • Experience in successfully supporting complex product deployments
  • Successful application of product lifecycle principles in managing initiatives through each phase
  • Ability to understand and work with technical concepts and creatively apply these concepts to product innovation and strategic portfolio alignment
  • Strong team-player with proven ability to effectively work with and influence Engineering, Product and Technology
  • Ability to understand, present and explain technical information or complex initiatives in a way that is understandable and actionable
  • Experience in driving change in an evolving organization while achieving high-quality results
  • Benefits:

  • Company-funded health insurance for employee and immediate family
  • Company holidays
  • Christmas bonus 20 days
  • 15 vacation days (20 at 3rd year)
  • Vacation bonus 50%
  • Unlimited sick leave
  • Annual fitness benefit ($500USD)
  • Annual professional development benefit ($2,000USD)
  • International travel benefit ($2,000USD)
  • $2,000 MXN monthly pantry vouchers
  • Phone finance benefit
  • About PayJoy
    PayJoy's mission is to deliver access to credit to the next billion people in emerging markets worldwide. Our unique mobile locking technology gives customers the ability to afford their first smartphone on credit, using the phone itself as collateral, and then provides further access to credit to help weather life's unexpected financial surprises and climb the ladder of economic well-being.

    Founded in 2015, today PayJoy has reached millions of customers in a dozen countries around the globe, including Mexico, Brazil, India, Kenya, and South Africa, and is on a strong growth path with support from major industry partners to bring credit to millions in the near future.

    PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

    PayJoy Principles
    Finance for the next billion * Ownership * Break Through Walls * High-Bandwidth Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity

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