Training Manager

With over a million customers trusting PayJoy, it’s increasingly important that our apps and services operate with integrity and high availability while keeping our customers' data confidential.

We are looking to employ a training manager with outstanding written, verbal and interpersonal communication skills. A training manager is expected to be a strategic thinker with fantastic organizational and time management expertise. You will also have excellent research skills with the ability to multitask and adapt in a fast-paced environment.

Responsibilities

  • Identify and assess the training needs of our retail business partners through job analysis, and consultation with managers
  • Develop individualized and group training programs that address specific business needs
  • Develop training manuals that target tangible results
  • Implement effective and purposeful training methods
  • Effectively manage the training budget
  • Evaluate organizational performance to ensure that training is meeting business needs and improving performance
  • Assess skills, performance and productivity to identify areas of improvement
  • Drive brand values and philosophy through all training and development activities
  • Effectively communicate with team members, trainers and management
  • Create a curriculum to facilitate strategic training based on the organization's goals
  • Select and manage resources, including working with both internal employees and training vendors to develop and deliver training
  • Manage the technologies and technical personnel required to develop, manage and deliver training
  • Keep abreast of training trends, developments and best practices
  • Required Experience & Qualifications

  • Bachelor's degree in human resources or a related field (essential)
  • Familiar with traditional and modern training processes with a minimum of 2 years of experience in training and development management (essential)
  • Superb track record in developing and executing successful training programs
  • Critical thinker with innovative problem-solving skills with excellent attention to detail written, verbal and interpersonal communication skills
  • Highly computer literate with proficiency in MS Office and related business and communication tools
  • Benefits

  • Medical insurance: May expense up to R9,360 per month (on condition that you have a medical plan in place)
  • Retirement: 3% of monthly salary (on condition that you have a retirement plan in place)
  • Company holidays; 15 days vacation (20 at 3rd year); statutory sick leave
  • Annual fitness benefit (R7,500); professional development benefit (R30,000); and international travel benefit (R30,000)
  • About PayJoy
    PayJoy's mission is to deliver access to credit to the next billion people in emerging markets worldwide. Our unique mobile locking technology gives customers the ability to afford their first smartphone on credit, using the phone itself as collateral, and then provides further access to credit to help weather life's unexpected financial surprises and climb the ladder of economic well-being.

    Founded in 2015, today PayJoy has reached millions of customers in a dozen countries around the globe, including Mexico, Brazil, India, Kenya, and South Africa, and is on a strong growth path with support from major industry partners to bring credit to millions in the near future.

    PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

    PayJoy Principles
    Finance for the next billion * Ownership * Break Through Walls * High-Bandwidth Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity


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