PayJoy works in emerging markets across the globe

Our Mission

We Give Credit for Everyone

As the global middle class moves mobile, we saw an opportunity to rewrite the rules of finance for a new generation.

Fewer Restrictions. More Possibilities.

We meet our customers where they are. Even with no bank account or formal credit history, PayJoy users can access financial services and carve a route into the financial system.

What We Do & Why It Matters

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Leadership

Board of Directors

  • Doug Ricket
    CEO
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    Doug Ricket
    CEO

    Doug Ricket founded PayJoy in 2015 to make technology and financial services affordable to the half of the world living in emerging markets. Doug was inspired by his time as a Peace Corps volunteer in West Africa, his work on several foundational patents launching the pay-as-you-go solar industry, and his work at Google Maps creating the world’s first complete digital map. Doug holds a bachelor’s and master’s degree in computer engineering from MIT and an MBA from Stanford.

  • John Buttrick
    USV
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    John Buttrick
    USV

    John is a partner at Union Square Ventures, joining the firm in 2010. He began his career in 1985 as a corporate lawyer at Davis Polk & Wardwell in New York and Paris. He was a partner in the firm’s mergers and acquisitions group from 1994-2000. From 2000-2004, John was a partner at LiveWire, a private equity group that acquired and managed back-office software companies. Between 2004 and 2010, he was involved in a number of start-up ventures in the US and Europe as an investor, director, and consultant. He currently serves as Board Chair of Environmental Advocates of New York. John majored in American Studies at Northwestern University and has a JD degree from Villanova University School of Law. John has lived in New York City for most of his life.

  • Josh McFarland
    Greylock
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    Josh McFarland
    Greylock

    Josh McFarland is an experienced product leader and entrepreneur who specializes in designing, building and scaling technology driven businesses. Josh joined Greylock as a partner in 2017. Previously, Josh was the founder and CEO of TellApart, which was acquired by Twitter for more than $500M in 2015. At Twitter, Josh was VP of Product for all revenue generating lines of business including advertising, data services and customer support applications. Previously in his career, Josh was a lead Product Manager at Google where he cofounded the Adwords API team. Josh earned his Bachelor’s degree with distinction in Economics at Stanford, where he was a Mayfield Fellow.

  • Todd Schell
    Warburg
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    Todd Schell
    Warburg

    Todd Schell is based in New York, joined Warburg Pincus in 2011 and focuses on Financial Services investments. Prior to joining Warburg Pincus, Mr. Schell covered Financial Institutions in the Investment Banking Division at Barclays Capital. He holds an M.B.A. from Harvard Business School and a B.A. from Amherst College.

  • Arjan Schütte
    Core
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    Arjan Schütte
    Core

    Arjan Schütte is the founder and a managing partner of Core Innovation Capital, a leading venture capital fund investing in financial services companies that empower everyday Americans. His investments include Oportun, Ripple, CoverHound, and TIO Networks.

  • Nick Talwar
    Independent
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    Nick Talwar
    Independent

    Nick has spent much of his career at the intersection of fast-scaling technology platforms and consumer / SME Financial Services, having launched and scaled some transformative customer propositions globally. Prior to joining Apis, Nick was Global Head of Vehicle Financing at Uber, where he was responsible for the Group’s vehicle leasing, rentals and fleet management division. Prior to that, he served as General Manager of Amazon Lending and also led Visa's credit card business in North America.

  • Alejandra Martinez S
    Independent
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    Alejandra Martinez S
    Independent

    Alejandra is passionate about developing high performing teams and supporting women in their professional careers. She has been an Independent Board Member for leading entities in the Mexican financial sector for more than a decade being Chairwoman of the Board, Chair of various Risk Committees and Cybersecurity Committee and member of the Audit and Compensation Committees. Companies include the retail and commercial Credit Bureaus, electronic switch E-Global, Bancoppel consumer and SME bank, Nafinsa development bank and SICREA autofinance Company as well as Fair,Isaac & Co (FICO). She has recently joined PayJoy´s Board and its Compliance Committee as an Independent Member as well as the Regional Advisory Board for Banorte. She has participated to date in 11 BOD sitting currently at 5. In 2000 she founded Analyse to serve analytics needs of Banks and non-banks for international and national clients alike. Previously she held various positions in the international, corporate and commercial divisions of the major banks in the country being the CRO for Bancomer´s (now BBVA) retail bank, and Corporate division VP in Banamex´ (now Citibank) and its NY agency. Alejandra holds an MBA from Stanford University in California and a BS in Industrial Engineering, from Universidad Iberoamericana in Mexico City. She is a member of EY Center for Board Matters, The 30% Club and Women Corporate Directors (WCD) Mexico chapters and MBA Mujeres de México.

  • Roy Katz
    Independent
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    Roy Katz
    Independent

    Roy Katz serves as an independent director at PayJoy Inc., leveraging his extensive entrepreneurial background and expertise in technology and law. His career is marked by over 30 years of engagement with Latin American countries and a deep involvement in the tech sector. As an attorney, Roy skillfully combines legal, technological, and financial knowledge to operate across diverse international landscapes. Prior to PayJoy, he founded and led Katz & Lopez law firm since 1994 and co-founded Advanced Communication Network, among other ventures. Roy is a Law graduate with an Executive Program specialization from Harvard Business School. His unique blend of skills and experiences significantly enriches PayJoy's global and strategic endeavors.

Press Resources

Press Release
How PayJoy built $300M in revenue by letting the underserved use their smartphones as collateral for loans

Lerato Motloung is a mother of two who works in a supermarket in Johannesburg, South Africa. After her phone was…

Press Release
10 Million Individuals in Emerging Markets Have Entered the Financial System Through PayJoy

Public Benefit Corporation and Leading Fintech Crosses 10 Million Customers and Over $2 Billion Lent SAN FRANCISCO, March 8, 2024…

Press Release
PayJoy Announces $360M in Funding to Support Growth

SAN FRANCISCO, Sept. 5, 2023 /PRNewswire/ — PayJoy is excited to announce a successful $360M capital raise, consisting of $150M…

Press Release
PayJoy Announces Compatibility with Africa’s #1 Smartphone Manufacturer Transsion and Other Leading Manufacturers via PayJoy Access

SAN FRANCISCO, Oct. 21, 2019 /PRNewswire/ — PayJoy Inc, a leader in providing consumer finance to the next billion via smartphones, has launched…

We are happy to announce that PayJoy is 100% carbon neutral

Every year we measure and pay to offset our carbon emissions through a project in a country where PayJoy operates. For 2023 we chose a project in Mataven, Colombia, that is protecting more than 1000 hectares of tropical forest.

Offices

Mexico

Alcaldía Cuauhtemoc, Ciudad de México
Customer Service Mexico

email clientes@payjoy.com 55 5351 8341
United States

655 4th Street
San Francisco, CA 94107

408-455-6781
Brazil

WeWork – Av Paulista – São Paulo, SP.

email suportebrasil@payjoy.com
South Africa

First Floor Nicolway West Corner William Nicol Drive & Wedgewood Link Road Bryanston, Sandton, 2191

email supportsa@payjoy.com +27872500706
India

9th Fl, RMZ Latitude Commercial
Building, Bellary Rd, Hebbal,
Bengaluru, Karnataka, 560024

China

44F, Tower A, NEO Building,
6011 Shennan Avenue, Futian District,
Shenzhen, 518048

Ecuador

Av. Francisco de Orellana N550
Juan Montalvo Oficina 201 – 203, Cumbayá, Pichincha

Merchants Contact: merchants.ecuador@payjoy.com

email clientes.ec@payjoy.com +593 1800 001 428
Peru

Manuel Olguín Av. – Santiago de Surco, Lima

Canales de atención al cliente
Whatsapp: +51 978662235
Call center: (01) 641-9779

Horario:
Lunes a Sábado de 8:00 a 19:00
Domingos y Feriados de 10:00 a 18:00

email soporte.peru@payjoy.com
Panama

Horario de atención del Callcenter:
Lunes a Viernes de 7:00 am a 7:00 pm
Sábado de 7:00 am a 4:00 pm
Domingo: Cerrado

email support-pa@payjoy.com +507 6262-7714
Colombia

Canales de atención al cliente:
Llamada (601) 4850266

email clientes.colombia@payjoy.com (601) 4850266
Philippines

PayJoy, WeWork, 36th S & 11th Avenue, BGC, Taguig, Metro Manila 1634.