PayJoy works in emerging markets across the globe
Our Mission
We Give Credit for Everyone
As the global middle class moves mobile, we saw an opportunity to rewrite the rules of finance for a new generation.
Fewer Restrictions. More Possibilities.
We meet our customers where they are. Even with no bank account or formal credit history, PayJoy users can access financial services and carve a route into the financial system.
What We Do & Why It Matters
Our Impact
As a Public Benefit Corporation dedicated to ethical lending, PayJoy ensures a positive impact on our customer’s financial well being.
Financial Access in 8 EM Countries
Our Commitments
At PayJoy, we are committed to fair and best-in-class treatment of customers. Our Customer Charter sets the guidelines, including pricing rules on how we engage with our customers ethically.
No Accruing Interest
Our pricing is fixed hence simple to understand. Customers clearly see the total fixed amount they have to pay before agreeing to a contract.
No Debt Trap
Customers who buy a phone with PayJoy always have the option to return the phone at any time and have their debt canceled.
No Late Fees
The total cost of financing is fixed at the time of purchase, and that amount never increases over time, even if customers are late.
No Loan Stacking
To help our customers improve their financial stability, we make sure our customers are not building up debt from other lenders.
Leadership
Doug Ricket
CEODoug Ricket
CEO
Doug Ricket founded PayJoy in 2015 to make technology and financial services affordable in emerging markets. Doug was inspired by his time as a Peace Corps volunteer teacher in West Africa, his work building the first global digital map at Google Maps, and his patented inventions that launched the pay-as-you-go solar industry. Doug holds a bachelor’s and master’s degree in computer engineering from MIT with concentration in AI. He also holds an MBA from Stanford, where he guest lectures in the big data and machine learning course.
Bill Yialamas
Chief Financial OfficerBill Yialamas
Chief Financial Officer
Bill is PayJoy's Chief Financial Officer. He is responsible for all of PayJoy's financial teams and functions. Bill brings over 25 years of financial and operating experience to PayJoy. Prior to PayJoy, Bill was Chief Financial Officer and Co-President of Reach Financial, where he started as its first employee and helped to grow the company to over $1 billion in consumer loan originations. Prior to Reach, Bill held senior roles at investment banks where he specialized in coverage of specialty finance companies and banks. Bill obtained his B.A. in Economics from Columbia University.
Irene Ruiz
Head of PeopleIrene Ruiz
Head of People
Irene is PayJoy`s Head of People, overseeing strategic people initiatives, the employee journey and cultivating a great organizational culture. Irene started her career as a generalist and has progressed over 15 years to lead the People function. She brings experience from both multinational and technology companies to support PayJoy´s mission and employee experience. Irene holds a Master's degree from Fairleigh Dickinson University and a business degree from Universidad Anahuac in Mexico City.
Brad Pennington
President, Financial ProductsBrad Pennington
President, Financial Products
Brad is PayJoy’s President of Financial Products. He currently runs Risk, Data Science, Fraud and Asset Valuation. Prior to joining PayJoy, Brad held a number of leadership and quantitative roles including CRO and Head of Data at Prosper Marketplace and Global Risk Management consultant at Moody’s Analytics. He has a passion for building teams and products that improve the financial lives of users at massive scale. Brad obtained his B.S. from the Wharton School at the University of Pennsylvania along with degrees in Mathematics and Economics.
Nick Zakrasek
President, Product DevelopmentNick Zakrasek
President, Product Development
Nick Zakrasek is PayJoy’s President of Product Development, overseeing all product & engineering efforts. Over the last decade, he’s led globally scaled teams building novel technologies and consumer tech products addressing many of the world’s greatest societal needs, including economic opportunity, sustainability, election integrity, health, disaster preparation, and education. He holds an MBA from Stanford and bachelor’s degrees in Mathematics and East Asian Studies from Brown University.
Gib Lopez
COOGib Lopez
COO
Gib Lopez co-founded PayJoy and serves as COO supporting global operations. Gib began his career in strategy consulting before shifting his focus to underserved communities and global development, working with TechnoServe, the Camber Collective, and Dalberg Global Development Advisors. Over this time, Gib worked with governments, the Bill & Melinda Gates Foundation, and for profit enterprises across the US, Central America, Africa, Europe, and Asia. He holds an MBA from the Stanford Graduate School of Business and bachelor's degrees in Finance and Spanish from the University of Washington.
Deepak Murthy
President, GTMDeepak Murthy
President, GTM
On a mission to deliver access to credit to the next billion people. Deepak Murthy is PayJoy’s President, GTM, and leads all our external business development, sales, and marketing functions across all the countries where PayJoy operates. Deepak ran international expansion for Box and also built the largest business unit that focused on their partnership with IBM. Prior to Box, he was a Principal at BCG, where he spent several years serving large technology clients across the US, India, and Southeast Asia. Deepak holds an MBA from Northwestern University - Kellogg School of Management and an MS, Computer Engineering from the University of Kansas.
Priscila Barrantes
VP & Country Manager PayJoy MexicoPriscila Barrantes
VP & Country Manager PayJoy Mexico
Priscila Barrantes is VP & Country Manager for PayJoy Mexico, driving revenue growth of the company’s largest market and managing all aspects of in-country operation. With 15+ years of experience in Fintech, CPG, Retail, and eCommerce, Priscila has held key roles at Walmart, AB-InBev, and América Móvil, focusing on commercial strategies, product deployments and innovation. Prior to joining PayJoy, she was Business Lead for AB InBev’s Direct-to-Consumer and eCommerce divisions.
Priscila holds a B.S. in Industrial Engineering from Anahuac University and a Master’s in Digital Business from ISDI.
Board of Directors
-
Doug Ricket
CEORead BioCloseDoug Ricket
CEODoug Ricket founded PayJoy in 2015 to make technology and financial services affordable to the half of the world living in emerging markets. Doug was inspired by his time as a Peace Corps volunteer in West Africa, his work on several foundational patents launching the pay-as-you-go solar industry, and his work at Google Maps creating the world’s first complete digital map. Doug holds a bachelor’s and master’s degree in computer engineering from MIT and an MBA from Stanford.
-
John Buttrick
USVRead BioCloseJohn Buttrick
USVJohn is a partner at Union Square Ventures, joining the firm in 2010. He began his career in 1985 as a corporate lawyer at Davis Polk & Wardwell in New York and Paris. He was a partner in the firm’s mergers and acquisitions group from 1994-2000. From 2000-2004, John was a partner at LiveWire, a private equity group that acquired and managed back-office software companies. Between 2004 and 2010, he was involved in a number of start-up ventures in the US and Europe as an investor, director, and consultant. He currently serves as Board Chair of Environmental Advocates of New York. John majored in American Studies at Northwestern University and has a JD degree from Villanova University School of Law. John has lived in New York City for most of his life.
-
Josh McFarland
GreylockRead BioCloseJosh McFarland
GreylockJosh McFarland is an experienced product leader and entrepreneur who specializes in designing, building and scaling technology driven businesses. Josh joined Greylock as a partner in 2017. Previously, Josh was the founder and CEO of TellApart, which was acquired by Twitter for more than $500M in 2015. At Twitter, Josh was VP of Product for all revenue generating lines of business including advertising, data services and customer support applications. Previously in his career, Josh was a lead Product Manager at Google where he cofounded the Adwords API team. Josh earned his Bachelor’s degree with distinction in Economics at Stanford, where he was a Mayfield Fellow.
-
Todd Schell
WarburgRead BioCloseTodd Schell
WarburgTodd Schell is based in New York, joined Warburg Pincus in 2011 and focuses on Financial Services investments. Prior to joining Warburg Pincus, Mr. Schell covered Financial Institutions in the Investment Banking Division at Barclays Capital. He holds an M.B.A. from Harvard Business School and a B.A. from Amherst College.
-
Arjan Schütte
CoreRead BioCloseArjan Schütte
CoreArjan Schütte is the founder and a managing partner of Core Innovation Capital, a leading venture capital fund investing in financial services companies that empower everyday Americans. His investments include Oportun, Ripple, CoverHound, and TIO Networks.
-
Nick Talwar
IndependentRead BioCloseNick Talwar
IndependentNick has spent much of his career at the intersection of fast-scaling technology platforms and consumer / SME Financial Services, having launched and scaled some transformative customer propositions globally. Prior to joining Apis, Nick was Global Head of Vehicle Financing at Uber, where he was responsible for the Group’s vehicle leasing, rentals and fleet management division. Prior to that, he served as General Manager of Amazon Lending and also led Visa's credit card business in North America.
-
Alejandra Martinez S
IndependentRead BioCloseAlejandra Martinez S
IndependentAlejandra is passionate about developing high performing teams and supporting women in their professional careers. She has been an Independent Board Member for leading entities in the Mexican financial sector for more than a decade being Chairwoman of the Board, Chair of various Risk Committees and Cybersecurity Committee and member of the Audit and Compensation Committees. Companies include the retail and commercial Credit Bureaus, electronic switch E-Global, Bancoppel consumer and SME bank, Nafinsa development bank and SICREA autofinance Company as well as Fair,Isaac & Co (FICO). She has recently joined PayJoy´s Board and its Compliance Committee as an Independent Member as well as the Regional Advisory Board for Banorte. She has participated to date in 11 BOD sitting currently at 5. In 2000 she founded Analyse to serve analytics needs of Banks and non-banks for international and national clients alike. Previously she held various positions in the international, corporate and commercial divisions of the major banks in the country being the CRO for Bancomer´s (now BBVA) retail bank, and Corporate division VP in Banamex´ (now Citibank) and its NY agency. Alejandra holds an MBA from Stanford University in California and a BS in Industrial Engineering, from Universidad Iberoamericana in Mexico City. She is a member of EY Center for Board Matters, The 30% Club and Women Corporate Directors (WCD) Mexico chapters and MBA Mujeres de México.
-
Roy Katz
IndependentRead BioCloseRoy Katz
IndependentRoy Katz serves as an independent director at PayJoy Inc., leveraging his extensive entrepreneurial background and expertise in technology and law. His career is marked by over 30 years of engagement with Latin American countries and a deep involvement in the tech sector. As an attorney, Roy skillfully combines legal, technological, and financial knowledge to operate across diverse international landscapes. Prior to PayJoy, he founded and led Katz & Lopez law firm since 1994 and co-founded Advanced Communication Network, among other ventures. Roy is a Law graduate with an Executive Program specialization from Harvard Business School. His unique blend of skills and experiences significantly enriches PayJoy's global and strategic endeavors.
We are happy to announce that PayJoy has been 100% carbon neutral since 2022
Every year we measure and pay to offset our carbon emissions through a project in a country where PayJoy operates. For 2024, we are delighted to announce we are funding a forest protection project in Cujubim, Brazil through ClimatePartner.
Offices
Mexico
Alcaldía Cuauhtemoc, Ciudad de México
Customer Service Mexico
South Africa
First Floor Nicolway West Corner William Nicol Drive & Wedgewood Link Road Bryanston, Sandton, 2191
India
9th Fl, RMZ Latitude Commercial
Building, Bellary Rd, Hebbal,
Bengaluru, Karnataka, 560024
China
44F, Tower A, NEO Building,
6011 Shennan Avenue, Futian District,
Shenzhen, 518048
Ecuador
Av. Francisco de Orellana N550
Juan Montalvo Oficina 201 – 203, Cumbayá, Pichincha
Merchants Contact: merchants.ecuador@payjoy.com
Peru
Manuel Olguín Av. – Santiago de Surco, Lima
Canales de atención al cliente
Whatsapp: +51 978662235
Call center: (01) 641-9779
Horario:
Lunes a Sábado de 8:00 a 19:00
Domingos y Feriados de 10:00 a 18:00
Panama
Horario de atención del Callcenter:
Lunes a Viernes de 7:00 am a 7:00 pm
Sábado de 7:00 am a 4:00 pm
Domingo: Cerrado
Colombia
Canales de atención al cliente:
Llamada (601) 4850266
Philippines
PayJoy, WeWork, 36th S & 11th Avenue, BGC, Taguig, Metro Manila 1634.