Notes on onboarding the next billion

At PayJoy, we are proud to announce that we have made a significant effort to offset our carbon footprint from 2022 by investing in a wind energy project in South Africa, one of the countries where we operate, through our ongoing partnership with ClimatePartner.  As a socially responsible company, PayJoy…

Innovative technologies like the PayJoy Lock are likely to lead to the next smartphone boom on the continent. The last few years have been tough for smartphone shipments in Africa. However, according to the most recent figures announced by International Data Corporation (IDC) in 2018, Africa experienced year-on-year growth in…

By Gib Lopez, Co-Founder and COO and Camila Perez Aloi, Senior Risk Manager When we started PayJoy five years ago, our theory was that we could unstick the credit ecosystem by providing customers with little or no access to credit with collateral in the form of smartphones and giving lenders…

By Jaideep Mirchandani, Chief Product Officer In previous PayJoy blog posts, we highlighted the problem of lending to the underbanked and how PayJoy technologies are helping to solve this problem. Core technologies like the PayJoy Lock and Score enable our partners to reach underserved consumers by solving the collateral and…

India’s feature phone shipments grew faster than smartphone shipments for the very first-time in 2018 thanks in part to an innovative finance program According to the latest research from Counterpoint’s Market Monitor service, in 2018, India’s overall mobile phone shipments grew 11% and smartphone shipments grew 10% with feature phones…

A Net Promoter Score (NPS) helps companies measure customer satisfaction. The proponents of NPS argue that NPS is directly related to revenue growth and profitability. Considering that keeping existing customers is 25 times cheaper than getting new ones, maintaining an above industry average NPS is indispensable to sustained growth. PayJoy…