Notes on financing the next billion
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PayJoy Gets an Astounding 80 NPS in Mexico
A Net Promoter Score (NPS) helps companies measure customer satisfaction. The proponents of NPS argue that NPS is directly related to revenue growth and profitability. Considering that keeping existing customers is 25 times cheaper than getting new ones, maintaining an above industry average NPS is indispensable to sustained growth. PayJoy…
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PayJoy Lock lifecycle end to end
By Jaideep Mirchandani and Dominique Friedl In previous PayJoy blog posts, we highlighted the problem in lending to the underbanked and underserved and how PayJoy technologies are now helping to solve this problem. In this post, we’ll talk about how Lock and Access come together to serve these underbanked and…
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Pay-As-You-Go, from solar kits to smartphones
Can the mobile industry and ecosystem players learn from an industry that has proved its solid technology foundations, high demand and low-income customers’ ability to pay for credit? Energy poverty is a development challenge that traditional, centralized approaches have been slow to overcome. Globally, 1.1 billion people remain without access…
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Taking our Mission to the Next Level with Greylock’s Series B Investment
Today we announced that Greylock Partners led a $20M Series B investment round in PayJoy, with participation from our seed investor Core Innovation Capital and our Series A lead Union Square Ventures. As part of this investment, Josh McFarland will be joining our board. This brings our total financing in…
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My summer internship: helping the underbanked in Africa afford a smartphone and unlock access to finance
First day, at PayJoy's SF office The summer finally came to California, but I’m now 10.5k miles or 21+ flight hrs away from Berkeley. I will spend my summer in the winter of Johannesburg in South Africa working with PayJoy, a company focused on technology and…




